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CARDIAC MONITORING

Daily use of the myLUX™ Patient App

Staying connected

Your myLUX Patient App on your smartphone or the Boston Scientific provided mobile device transmits your heart rhythm data stored on your LUX-Dx™ Insertable Cardiac Monitor (ICM) System to your health care team. It is very important to keep your app connected so your health care team can continue monitoring your heart rhythm remotely. Keep these best practices in mind.

Watch this video to see how to stay connected to the myLUX Patient App or use the section below to learn at your own pace.

Best practices and troubleshooting tips to stay connected

Plug in and charge your smartphone or mobile device each night.

iPhone showing a charging icon on the screen

Place your smartphone or mobile device within 6 feet of where you sleep at night, or where you spend a considerable amount of time each day.

iPhone showing a moon and stars

Keep your smartphone or mobile device powered on at all times. If you use a mobile device provided by Boston Scientific, press and hold the power key until the screen lights up to turn on your device.

iPhone showing the myLUX patient app loading screen

Connect your smartphone or mobile device to the internet via a WiFi or cellular connection.

iPhone showing a wifi symbol

Keep Bluetooth® on so your app can connect to your ICM device.

iPhone showing a bluetooth symbol

Check your myLUX Patient App connection every few days by tapping into the app and looking for a blue screen. If you see a blue screen with the check mark icon noting your monitoring is up to date, no action is needed.

iPhone showing the home screen of myLUX patient app

 If you see a red screen and the exclamation point icon, your app is not able to connect to your ICM device or the internet. An option to check your connection will appear on the red screen. Tap the button to check your connection and follow the on-screen instructions. A message will confirm when your app is connected.

iPhone showing a connection issue screen on the myLUX patient app

Other important tips to stay connnected

Using your own smartphone

  1. Do not quit (i.e., do not swipe up to close the app) or uninstall the app.
  2. If you restart your smartphone, be sure to tap the app icon to reopen it.
  3. Keep notifications turned on for your myLUX Patient App.
  4. Keep background refresh and background data usage on.
  5. Do not activate any settings on your smartphone that may hinder the app’s ability to conduct device checks in the background. This includes, but is not limited to, power save, low power, or battery optimisation features.

Using a mobile device provided by Boston Scientific

Restart your BSC mobile device every once in a while to ensure its optimal performance. Hold down the power button for a few seconds until the “Restart” prompt appears on the screen. Tap Restart.

Boston Scientific phone showing the power options screen

Note:
This is just an example where the power button could be located. It is usually a single button located along the top or right edge of the phone. It may be in a different place based on specific phone models.

Recording your symptoms

Your health care team will let you know if you need to record symptoms in your myLUX Patient App and which symptoms you should record. If your app doesn’t have a Record Symptoms button, that means your clinic hasn’t enabled this feature. If you have been asked to record symptoms in your myLUX Patient App, be sure to record symptoms when you first feel them for accuracy.

 

Watch this quick video for step-by-step instructions on how to record your symptoms.

You can also use the tabs below to follow each step at your own pace.

Tap Record Symptoms on your app’s main screen.

iPhone showing the homescreen of the myLUX patient app with the record symptoms button highlighted

Follow the instructions on the screen. Connecting may take several minutes. A green checkmark will appear based on your responses.

iPhone showing the first screen of the record symptoms flow
iPhone showing the second screen of the record symptoms flow

Once you see a screen confirming your symptom was recorded, tap Done.

iPhone showing the final screen of the record symptoms flow

Sending manual transmissions

For the most part, the LUX-Dx ICM system automatically collects and sends your recorded heart rhythms to your health care team. Occasionally, your care team may also ask you to send a manual transmission, but these should only be sent when you are asked to do so by your health care team.

 

Watch this video to see how to send a manual transmission from the myLUX Patient App.

You can also use the tabs below to follow each step at your own pace.

Tap the Menu icon (Ξ) in the upper left corner of your app screen.

iPhone showing the home screen of myLUX patient app

Select Manual Transmission. Follow the instructions on the screen.

Connecting to your ICM device may take several minutes. A message will confirm when this is complete.

iPhone showing the myLUX patient app with the menu open

Tap Done.

iPhone showing the data sent successfully screen on the myLUX patient app

Discover more in the myLUX Patient App

We made it easy to access all the information above when you’re in your myLUX Patient App.

Just tap the Learn button at the bottom of the main app screen to see tips for using your app, FAQ and more.

iPhone showing the homescreen of the myLUX patient app with the Learn button highlighted

Support and resources

We’re here to help

Our RhythmCARETM Patient Services team is here to help you every step of the way.

UK: 0800 678 16 44

(Republic) Ireland: 1800 851 861

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What is a cardiac monitoring system?

Important safety information

*LUX-Dx ICM System refers to LUX-Dx™, LUX-Dx II™, and LUX-Dx II+™ ICM Systems. The downloadable myLUX patient app is only available for LUX-Dx II and LUX-Dx II+ ICM. It is not available on LUX-Dx ICM.

Some pictures of phone screens may look different from the screen on your mobile device, based on specific phone models or OS versions.

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CAUTION:
 This material is for informational purposes only and not meant for medical diagnosis. This information does not constitute medical or legal advice, and Boston Scientific makes no representation regarding the medical benefits included in this information. Boston Scientific strongly recommends that you consult with your physician on all matters pertaining to your health.