Staying connected
Watch this video to see how to stay connected to the myLUX Patient App or use the section below to learn at your own pace.
Best practices and troubleshooting tips to stay connected
Plug in and charge your smartphone or mobile device each night.
Place your smartphone or mobile device within 6 feet of where you sleep at night, or where you spend a considerable amount of time each day.
Keep your smartphone or mobile device powered on at all times. If you use a mobile device provided by Boston Scientific, press and hold the power key until the screen lights up to turn on your device.
Connect your smartphone or mobile device to the internet via a WiFi or cellular connection.
Keep Bluetooth® on so your app can connect to your ICM device.
Check your myLUX Patient App connection every few days by tapping into the app and looking for a blue screen. If you see a blue screen with the check mark icon noting your monitoring is up to date, no action is needed.
If you see a red screen and the exclamation point icon, your app is not able to connect to your ICM device or the internet. An option to check your connection will appear on the red screen. Tap the button to check your connection and follow the on-screen instructions. A message will confirm when your app is connected.